Kutty Toy Box

Terms & Conditions

Terms & Conditions

Read these terms before placing an order or using our services.

  1. General
    By placing an order on our website, you agree to these Terms & Conditions and our Refund Policy.
  2. Who Can Buy?
    Anyone can buy from our website, regardless of age.

    If you are under 18 years, you must have permission from a parent or guardian.

    The parent/guardian is responsible for the transaction and use of the products.
  3. What We Sell
    We sell:
    • Lights
    • Miniatures
    • Idols
    • Keychains
    Product colors, sizes, and designs may vary slightly from the pictures shown on the website.
  4. Price & Payment
    All prices are final. No GST is charged.

    No Cash on Delivery (COD). We only accept online payments (card, UPI, net banking, etc.).

    Payment gateway charges, if any, will be shown before you pay.
  5. Order Cancellation
    You will receive order confirmation on WhatsApp.

    You can cancel your order only if it has not been shipped yet.

    To cancel, send a WhatsApp message to 9677415494 with your Order ID.
  6. Shipping & Delivery
    Orders are shipped within 1-3 business days.

    Delivery takes 3-7 business days depending on your location.

    Tracking link will be sent to you on WhatsApp.
  7. Our Liability
    Our responsibility is limited to the price you paid for the product. We are not responsible for any other losses or damages caused by using our products.
  8. Dispute Resolution (Important for Madurai)
    These terms are governed by the laws of India.

    Any dispute or legal issue will be handled only in the courts of Madurai, Tamil Nadu.

    This protects you from having to travel to other states for legal matters.
  9. Changes to Terms
    We may update these terms anytime. Changes will be posted on our website.
  10. Contact Us (WhatsApp Only)
    Platform Details
    WhatsApp Number 9677415494
    Available 9 AM to 9 PM (All Days)
    Response Time Within 24 hours
    ⚠️ All communication (orders, support, refunds) must be done via WhatsApp only.
Read Refund Policy Back to Cart